Refund policy
Mistakes can happen! We are truly sorry if you received an incorrect order, or if the fabric has a defect that we didn’t catch before we sent it. If so, the shipping is on us. Contact us to arrange your return and we’ll get a replacement out for you ASAP.
Return Policy (Excluding full bolts and rolls of batting)
If you've changed your mind on an order you've received, we will refund your purchase to a gift card or store credit up to 30 days after your purchase. The product must be in new condition, smoke-free, unwashed, and contain no pet hair or other flaws. You are responsible for shipping the item(s) back to us and any brokerage or tariff fees. Once we receive and inspect your return, your refund will be issued to a gift card or store credit. Original shipping costs are not refunded.
We do not refund pre-cut fabric bundles that have been opened.
Any fabric that's been cut for your order is a final sale. "What is cut cannot be uncut".
Package the product well, and send it to:
#906 - 19055 Airport Way
Pitt Meadows, BC
V3Y-0G4
Cancellation Policy (Full bolts and rolls of batting only)
Due to being a special-order item, if you wish to cancel an order containing full bolts of fabric, interfacing, and full rolls of batting, a 20% cancellation fee** applies. Full bolts are a final sale once shipped.