Q: *How do I get my 13th month for FREE?
A: You will simply not be charged on your 13th month. Easy!
Q: If I subscribe to the 4 Charm Pack or 8 Charm Pack club, do I get ALL the Charm Packs free on my 13th month?
A: Yes! For example, if you subscribe to the 8 Charm Pack club, you get all 8 Charm Packs FREE for your 13th month. (A $127.99 value!)
Q: Will you send me brand new collections, or old stuff you can't sell?
A: All Charm Packs will be newer, released within the last 2-12 months, and hand-picked to be the best of the best. No old, discounted fabric, or fabric we can't sell - ever.
Q: Do I have to pay right away?
A: Yes, you will pay up front for your first shipment, and on the 15th day of each month following, unless you cancel your membership.
Q: When will my fabric be sent out?
A: Club fabric is sent out around the 15th of each month.
Q: Can I cancel at any time?
A: Yes. You can cancel your current club, skip a month, or even sign up to a new club easily within your membership area. It's very easy to do. Simply log into your account and click Manage Subscriptions.
Q: Can I choose between Modern & Contemporary and Traditional?
A: Yes. We offer both styles, and even an option to mix and match!
Q: If I don't like my Charm Pack, can I return it?
A: Yes. We want you to be happy with the fabric you get. The fabric must be unwrapped and in sellable condition, and you must pay return shipping back to us, or bring it in-store for a full refund.
Q: Do I earn my regular reward points on my club memberships?
A: Yes! As an extra BONUS, you earn Dinkydoo Rewards with your club purchase each month.
Q: I don't like surprises. Can I choose which designers or collections are sent?
A: Unfortunately, no. Part of the fun of a fabric club is the element of surprise on what we pick and what will be sent. If surprises aren't for you, you can browse our in-stock and future pre-cuts, and order your favourites!
Q: How much is shipping? If I subscribe to multiple clubs, can I get FREE Shipping?
A: Shipping is $9.99 in Canada and $12.99 in the U.S. If the value of your club memberships exceeds $149 CAD, we will ship multiple clubs together at the same time, and waive your shipping fees. If you have multiple clubs and the value is under $149 CAD we will waive one of the shipping fees. Email us at email@example.com to set this up.
Q: Can I use gift cards, rewards points or coupons towards the club?
A: Unfortunately not, as the subscription service uses an separate secure checkout which doesn't allow for additional discounts.
Q: I'm local. Can you waive the shipping charge so I can pick up in-store?
A: Yes! Use code PICKUP at checkout. We will notify you when your club is ready.