Shipping Exception Policy
During sales events, it may take up to 14 business days before we can send your order. If you have many fabric cuts, or you add more to your existing order to get free shipping, it may delay your order.
If your order has both in-stock and pre-order items, we will ship your entire order when the pre-orders arrive (ship complete). However, if you make any additional orders before your pre-order fabric arrives, we will send everything we have in stock with any new orders.
Due to the unpredictable nature of the quilt fabric industry, there may be delays on pre-order fabric. We do our best to ensure we can meet delivery and date expectations, but sometimes delays may occur from the manufacturer or distributors. We do our best to contact you if there are any expected delays. If you have any questions on your pre-order dates, please email us at firstname.lastname@example.org and we will help!