COVID-19 Shipping Status (Updated Daily)
May 11, 2021, 5:13 PM PST
Our hours of operation for fulfilling orders are Monday-Saturday, 8 am - 6 pm, not including additional overtime put in by staff members. As we are closed on Sundays, there will be no updates on this day.
Today we are picking and cutting orders placed on May 8/9 We are doing our best to also make sure orders cut and picked on this day ship out the same day, however, in some cases it may take an additional 1-2 days to ship once your order is ready, due to when Canada Post or other shipping carriers arrive.
Current wait time for orders:
All orders 3-4 days
Batting full rolls (In Stock Only) 2-3 days
Due to a massive increase in order volume due to COVID-19, orders with cuts take longer than orders with pre-cuts or notions. You can check your order status by logging into your account on the top right-hand side of our site.*
If you haven't created an account, and want to see your order status, please create an account here first using the same email address you used to place your order. You will receive a notification once your order has shipped.
Please add info@dinkydoo.ca and contact@dinkydoo.com to your email address book to ensure you receive our emails.
Please be aware that Hotmail, Live, MSN, Outlook, Telus.net, and Shaw.ca emails are aggressive at blocking all Shopify transactional emails due to COVID-19. By adding us to your email address book, this will help.
Dinkydoo Customer Appreciation Contest! (Update: The contest is now closed. Subscribe to our Newsletter to be the first to know about our next great contest!)
As a thank you for supporting our small business, and for your extreme patience during this pandemic, we are giving back to you as a thank you for sticking with us until we get through these challenging times!
Join our Dinkydoo Customer Appreciation Contest today for a chance to win the Janome Quilts of Valour machine above, and up to 3,800 in Dinkydoo Gift Card prizes. No purchase is necessary, but you must be either an active newsletter subscriber or have made a purchase Since March 16th, 2020.
Thank you for your incredible support, friends! We'll get through this together, and we'll serve you quicker than ever once we are caught up. ~Alicia & Team Dinkydoo
Elly Van Alfen from Halfmoon Bay in BC was the winner of our Customer Appreciation Contest this year and won herself a brand new Janome Quilts of Valour machine.
We have more great contests on the way for you this year, so be sure to stay subscribed to our Newsletter for details. We keep these contests only for Dinkydoo Newsletter subscribers as a special treat. :)
COVID-19 Update
For an update specific to full bolts of fabric and interfacing, including Kona and Bella, click here.
Due to the huge demand for fabric during the pandemic, we've had a massive increase in online orders. We're still working as hard as we can with reduced staff, overtime hours, and are working late into the night, every night. We've more than doubled our staff since the pandemic started and are still actively hiring new people to join Team Dinkydoo. We can't thank you enough for your patience during these trying times!
Please note, our local store is still closed indefinitely for the protection of our staff and customers. We do however offer local pickup scheduling once again. Use code PICKUP at checkout!
Thank you for being amazing customers, and understanding the burden of small fabric shops during this global pandemic. We truly appreciate your kindness and patience. ~Alicia & Team Dinkydoo
